Submission Support
To help users navigate the Idea Portal and gather relevant information for submissions, we’ve pulled together some resources.
Setting up a user account
To create a new user account for the Idea Portal, click the “Create Your Account” button below. Fill in the fields requested and you will be directed to the Idea Portal home page.
If you have an existing account, click the “Log in to submit your idea” button and you will be directed to a log in page. Forgot password or username? Click the links at the bottom to reset.
Office hours
We will provide office hours where users can get support from a member of our team. You can easily create an appointment at Calendly – CalMTA , where you can select the time and date, plus a brief description of the subject you would like to discuss. Upon completion, you will receive a confirmation email with the link to the appointment.
Steps
- Visit Calendly – CalMTA
- Select date & time
- Fill in details
- Name
- Note (include brief description of subject)
- Review the confirmation page
Question & Answer
The discussion board is a great resource that allows users to ask questions publicly and receive an answer from our team. To post a question, you must be logged into the Idea Portal and should click on the “Ask a Question” link under the Discussions tab. After posting your question, a response will be posted within 24 hours.
You can also view previously asked questions and answers, like, comment, or share them. If your question contains proprietary information, please email lboateng@calmta.org rather than using the Question & Answer discussion board.