CalMTA’s Phase II research for the Room Heat Pumps Market Transformation Initiative (MTI) identified the need for research to better understand how consumers install, interact with, and utilize this technology. The Room Heat Pumps Self-Installation Practices Strategy Pilot was developed to yield greater insight into two primary assumed benefits of the technology, which are key to the customer value proposition, including: 1) its purported “self-installation” potential, and 2) the relative portability of systems for tenants who own them. This report summarizes the findings from the Strategy Pilot. The CalMTA team would like to thank the manufacturers Gradient, Midea, and Whynter for supporting the pilot.
