CalMTA’s exploration of the Room Heat Pumps market transformation idea (MTI) identified the need for research into how consumers install, interact with, and utilize this technology. The Room Heat Pumps Self-Installation Practices Program Strategy Pilot was developed to yield greater insight into two primary assumed benefits of the technology, which are key to the customer value proposition, including: 1) its purported “self-installation” potential and 2) the relative portability of systems for tenants who own them.
This Strategy Pilot, designed to inform development of a full MTI Plan and future interventions, is complete. This memo is an interim summary of the work undertaken and a status of progress as of November 2024. A full assessment report on the outcomes, findings, and recommendations is now available here. Read the full scope of work here.
